Privacy Policy

Practical privacy commitments for BulaLink

This policy explains how Creatively Inspire Pte Ltd collects, uses, and protects information when you use BulaLink, including account data, workspace content, analytics, and billing activity.

Last updated: April 18, 2026

Who operates BulaLink

BulaLink is a digital platform created, operated, and managed by CRESPIRE, legally registered as Creatively Inspire Pte Ltd.

BulaLink is a product of CRESPIRE and is provided as part of CRESPIRE's digital platform services.

If you have privacy questions, data requests, account concerns, or wish to request deletion of your account or personal data, you may contact us at support@bulalink.com.

What information we collect

We collect information you provide directly, including your name, email address, password hash, workspace details, profile content, links, QR destinations, catalogue data, and billing-related submissions.

Depending on how you use the platform, we may collect and store account details, workspace information, profile content, links, QR codes, catalogue details, uploaded branding assets, images, logos, and other content you choose to create or publish through BulaLink.

We also collect operational information such as session data, sign-in metadata, abuse-prevention signals, usage analytics, and basic device or browser details needed to secure and improve the platform.

We may collect usage and analytics data such as link clicks, QR scans, approximate location, device type, browser type, referral source, timestamps, and interaction activity. This information is used to provide analytics, improve the platform, monitor performance, and protect the service.

How we use information

We use your information to create and maintain your account, publish your workspace, process sign-in and email verification, deliver support and transactional emails, provide analytics, review billing events, and protect the service from abuse or fraud.

We may also use aggregated or de-identified information to understand product performance, improve features, and plan future releases.

You are responsible for the content and assets you upload or publish through BulaLink, including logos, images, catalogues, business details, links, descriptions, and profile information.

Cookies, sessions, analytics, and third parties

BulaLink uses cookies and secure session mechanisms to keep you signed in, protect forms, and maintain core application functionality. We may use analytics or infrastructure providers to operate hosting, authentication, storage, email delivery, and payment-related workflows.

We may use trusted third-party service providers for hosting, storage, analytics, email delivery, payment processing, security, monitoring, and other operational services. These providers may process limited data only as needed to support BulaLink's services.

Payment and subscription processing can involve third-party providers. We do not store full card data in the application, and provider terms and policies may also apply to those interactions.

Retention, security, and your choices

We retain information for as long as needed to operate your account, satisfy legal or financial obligations, resolve disputes, and protect the service. We apply reasonable technical and organisational safeguards, but no internet-based service can guarantee absolute security.

You can request access, correction, or deletion inquiries by contacting support@bulalink.com. You may also request account or data deletion through that contact. We may need to verify your identity before completing certain requests, and some records may be retained where required for legal, billing, security, audit, compliance, fraud prevention, or dispute-resolution purposes.